Frequently Asked Questions
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The gnomes are made of high-quality wool using the needle felting process.
Some come with accessories, and the materials used are specified in the description of each gnome.
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The gnomes are created by needle felting high-quality wool. Though they are adventure gnomes, they do need to be treated with care. They’ll do best travelling in a cozy cocoon, staying dry, and not being given to little people or pets as a toy.
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The gnomes are not meant for play and do need to be handled with care. Some have removable accessories which are not appropriate for very young hands. They are intended for an older age group…please judge this appropriately for any youngsters in your life.
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Gnome Club is a fun way to bring joy into your life and share it with loved ones as these little folks are GREAT for gifting!
When you subscribe to Gnome Club, you’ll receive 6 seasonally appropriate gnomes over one calendar year (that’s a one-time subscription duration of 12 months).
You get to customize which gnomes you’d like (Options: spring, summer, autumn, winter, Halloween, Thanksgiving, Christmas, Valentine’s, Easter).
Your one-time payment includes all 6 gnomes (at a discounted rate per gnome) AND a flat shipping rate of $10 for each delivery within Canada. Your delivery address will be verified prior to each shipment.
Join the Gnome Club here.
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At present, yes. You’ll be able to choose the colour of your gnome’s body and hat, decide if they have braids or a beard (or neither) and what colour, and add glasses. Further accessories will be possible in future.
Please fill out the custom order form here.
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We are currently offering a flat-rate shipping fee of $15 within Canada for all orders.
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Currently, the gnomes are shipping within Canada. Additional locations will be added shortly…we’re navigating the process of doing so. In the meantime, if you live outside of Canada and want to purchase a gnome, please reach out here and we’ll see what’s possible!
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If your gnome isn't what you were expecting, please get in touch as soon as possible after delivery to let me know.
I can accept returns and will issue a full refund if you let me know you'd like a refund within 14 days of receiving your gnome, and they are posted back to me, in perfect condition, by a tracked delivery service within 14 days of telling me you'd like a refund.
Unfortunately I'm unable to refund postage as this service has been fulfilled, and postage for the return will have to be covered by the buyer.